Privacy Policy
Last Updated: February 26th, 2026
Welcome to the "No Secrets Here" Zone
Welcome to Kiss My Acid Goodbye ("we," "our," or "us"). We take your privacy seriously, even if we don't take ourselves too seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Personal Information You Provide to Us
When you visit our site, place an order, or communicate with us, we may collect:
- Contact Information: Name, email address, mailing address, phone number
- Payment Information: Credit card details, billing address (note: payment processing is handled by secure third-party payment processors)
- Account Information: Username, password, and preferences if you create an account
- Order Information: Products purchased, order history, shipping details
- Communication Information: Messages sent to us through forms, email, or customer service interactions
- Health Information: Any health information you voluntarily share related to your digestive health needs (we take extra care with this)
SMS Messaging & Phone Numbers
If you choose to opt in to receive SMS text messages from Kiss My Acid Goodbye, we collect your mobile phone number and your consent to receive text messages.
We use this information to send you text messages related to promotions, reminders, abandoned cart notifications, order updates, and other marketing or transactional messages you have agreed to receive.
Your SMS opt-in data, phone number, and consent status are used solely for providing these messaging services and are not sold or shared with third parties for their own marketing purposes.
Information Automatically Collected
When you browse our website, our servers may automatically log:
- Device Information: IP address, browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Information: General location based on IP address
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience (more on this below)
Location Information and SMS
While we may collect general location information such as IP address for website functionality and analytics, we do not use precise location data or device-based location services for SMS marketing or location-based text messaging.
SMS Abandoned Cart Messages
Our website uses cookies, pixels, and similar tracking technologies to help keep track of items you place in your shopping cart, including when you have left items in your cart without completing a purchase.
This information may be used to determine when to send abandoned cart reminder messages via SMS, if you have opted in to receive text messages from us.
How We Use Your Information
We use your information for purposes including:
- Processing and fulfilling your orders
- Communicating with you about orders, products, and services
- Improving our website, products, and customer experience
- Personalizing your experience and delivering relevant content
- Responding to your questions and providing customer support
- Sending marketing communications about promotions, new products, or other news (you can opt out anytime)
- Conducting research and analysis to better understand our customers' needs
- Complying with legal obligations and protecting our rights
Supplement-Specific Information
As a dietary supplement company, we adhere to additional privacy considerations:
- Health Information: While we may collect information about your dietary preferences or health concerns to better serve you, we do not use this information to diagnose, treat, cure, or prevent any disease
- FDA Compliance: We maintain records as required by the FDA for dietary supplement companies, including adverse event reporting information
- Product Reviews: If you submit product reviews discussing your personal health experience, these may be published (with your consent) but will be subject to our moderation policies
Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping companies, marketing partners, etc.)
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: If we merge with another company or sell all or part of our business
- With Your Consent: When you explicitly consent to the sharing
SMS Data Sharing
We do not sell, rent, or share SMS text message opt-in data or consent information with third parties for purposes unrelated to providing SMS messaging services.
The above excludes service providers that assist us in delivering text messages (such as SMS platforms and telecommunications providers), who process this data solely on our behalf and in accordance with applicable laws.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information:
- Access and Updates: You can review and change your account information by logging in
- Marketing Communications: You can opt out of marketing emails using the unsubscribe link in each message
- Cookies: You can manage cookie preferences through your browser settings
- Do Not Track: We respond to Do Not Track signals when technically feasible
- Privacy Rights: Residents of certain states/countries may have additional rights (e.g., CCPA, GDPR)
To exercise these rights, contact us at support@kissmyacidgoodbye.com.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
Children's Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date at the top indicates when it was last revised. Your continued use of our website following any changes constitutes your acceptance of such changes.
Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
Kiss My Acid Goodbye
Support@kissmyacidgoodbye.com
This policy was created with care (and just a touch of sass) to protect both your data and our business. We believe in transparency—almost as much as we believe in healthy guts.