Privacy Policy
Last Updated: May 1, 2025
Welcome to the "No Secrets Here" Zone
Welcome to Kiss My Acid Goodbye ("we," "our," or "us"). We take your privacy seriously, even if we don't take ourselves too seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Personal Information You Provide to Us
When you visit our site, place an order, or communicate with us, we may collect:
- Contact Information: Name, email address, mailing address, phone number
- Payment Information: Credit card details, billing address (note: payment processing is handled by secure third-party payment processors)
- Account Information: Username, password, and preferences if you create an account
- Order Information: Products purchased, order history, shipping details
- Communication Information: Messages sent to us through forms, email, or customer service interactions
- Health Information: Any health information you voluntarily share related to your digestive health needs (we take extra care with this)
Information Automatically Collected
When you browse our website, our servers may automatically log:
- Device Information: IP address, browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Information: General location based on IP address
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience (more on this below)
How We Use Your Information
We use your information for purposes including:
- Processing and fulfilling your orders
- Communicating with you about orders, products, and services
- Improving our website, products, and customer experience
- Personalizing your experience and delivering relevant content
- Responding to your questions and providing customer support
- Sending marketing communications about promotions, new products, or other news (you can opt out anytime)
- Conducting research and analysis to better understand our customers' needs
- Complying with legal obligations and protecting our rights
Supplement-Specific Information
As a dietary supplement company, we adhere to additional privacy considerations:
- Health Information: While we may collect information about your dietary preferences or health concerns to better serve you, we do not use this information to diagnose, treat, cure, or prevent any disease
- FDA Compliance: We maintain records as required by the FDA for dietary supplement companies, including adverse event reporting information
- Product Reviews: If you submit product reviews discussing your personal health experience, these may be published (with your consent) but will be subject to our moderation policies
Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping companies, marketing partners, etc.)
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: If we merge with another company or sell all or part of our business
- With Your Consent: When you explicitly consent to the sharing
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information:
- Access and Updates: You can review and change your account information by logging in
- Marketing Communications: You can opt out of marketing emails using the unsubscribe link in each message
- Cookies: You can manage cookie preferences through your browser settings
- Do Not Track: We respond to Do Not Track signals when technically feasible
- Privacy Rights: Residents of certain states/countries may have additional rights (e.g., CCPA, GDPR)
To exercise these rights, contact us at support@kissmyacidgoodbye.com.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
Children's Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date at the top indicates when it was last revised. Your continued use of our website following any changes constitutes your acceptance of such changes.
Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
Kiss My Acid Goodbye
Support@kissmyacidgoodbye.com
This policy was created with care (and just a touch of sass) to protect both your data and our business. We believe in transparency—almost as much as we believe in healthy guts.